Weeks later, I received a call from the gentleman- the van did not start Baby Yoda fluff you you fluffin’ fluff shirt. I drove to his house and sure enough, it would not fire up. A couple of minutes later I found the culprit: an intermittent faulty fuel pump relay. I switched it with an identical horn relay and it started perfectly. I had him swing by the shop the next time he was in town and popped in a new relay at no charge. He called a few days later asking me to come over to his house. He wanted to thank me.
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I said that it was not necessary but he insisted. I arrived at his house and he opened the garage door Baby Yoda fluff you you fluffin’ fluff shirt. He said he wanted me to take all his wood-working equipment that filled his garage. Many thousands of dollars worth! His wife said he was too old to use it anymore. She was scared that he would hurt himself. He insisted. I hesitated, but he said that it would give him great pleasure to know that someone will use them. I could tell that he was enthusiastic about giving them away.
His wife just smiled in the doorway. With a friend, I loaded up the high-quality professional equipment, admittedly with a bit of guilt. Being a woodworking hobbyist, I still use this equipment. One was to make a decision on what to do with products that are still in good standing, reasonably away from the expiry date but overproduced but even in the plant. I am not sure he is/was a customer in a legal term; it was all donation to the shelter in a goodwill gesture to the community. But for a layman like me, yes indeed he was a customer.